Your Library Card

We are more than just books!  With your library card you can check out books, movies, music, and electronic materials.  E-materials are available anytime, anywhere, with an internet connection. We have apps for your tablets and mobile devices to take your ebooks and other electronic media on the go. Get your FNSB Library Card today!

 

 

►► ANNOUNCEMENT: Starting on September 3, 2019◄◄

The checkout kiosks will allow similar access to your library account as available online.

To ensure patron privacy, you will need your library card and PIN at checkout.

FNSB Libraries care about your privacy. Your PIN helps keep your library account private.  

Don’t know your PIN?  
If you have any questions or concerns, please contact Circulation:
• Noel Wien Library Circulation Desk: (907) 459-1048 •
• North Pole Branch Help Desk: (907) 488-6101 •

 

Circulation

Your Library Card

For questions regarding your library account, to obtain your pin number, or to update your information, please contact:

 Circulation Desk
Noel Wien Public Library
1215 Cowles Street
Fairbanks, AK 99701
(907) 459-1020
circulation@fnsb.us


Monday-Wednesday:
10AM-9PM
Thursday-Friday:
10AM-6PM
Saturday:
10AM-5PM
Sunday:
CLOSED

Any person 18 years of age or older residing or owning property within the Fairbanks North Star Borough is eligible for a free card from the FNSB Libraries, or may sign as legal guardian or as parent for minor age 6 to 17.

GETTING A CARDACCEPTABLE FORMS OF PHOTO IDENTIFICATION |
ACCEPTABLE FORMS OF ADDRESS VERIFICATIONLOST CARDSPIN |HOLDS | LOAN PERIODS |CONFIDENTIALITY OF LIBRARY RECORDS |


GETTING A CARD

  • Go to the library’s Circulation Desk (or Help Desk at the North Pole Branch) and fill out an application form.
  • Bring a valid US government issued photo ID (see list below).
  • Bring a valid verification of current FNSB mailing address (see list below).
  • For minors age 6-17, a parent or legal guardian must be present when applying and show all valid ID as listed above.
  • Persons designated as legal guardians will be asked to show legal documentation verifying guardianship.

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ACCEPTABLE FORMS OF PHOTO IDENTIFICATION

  • Alaska Driver’s License or ID card
  • US Passport
  • US Military ID
  • Tribal ID card
  • State Driver’s License or ID card

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ACCEPTABLE FORMS OF ADDRESS VERIFICATION

  • Utility Bill
  • Rental or Lease agreement
  • Current Automobile Registration
  • Alaska Driver’s License or ID card
  • Voter Registration
  • Piece of mail in your name that has been delivered to your address

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LOST CARDS

  • Each cardholder is responsible for all materials borrowed on his or her library account.
  • Report immediately a lost or stolen card to the Circulation Desk at 907-459-1020. The account will be blocked from use.
  • There is a $7.00 fee to replace a lost or missing card.

For more information on other types of cards available and a full explanation of borrowing responsibilities, please see the Borrowing Services Policy.

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PIN

A PIN is assigned to each library account at the time of creation. Patrons may change their PIN at any time.
PINs are required to access information about a patron account through the library website or at a service desk.  

Patrons requesting information about their own cards may be given the information if:

  • They present their library card and know their PIN; or,
  • They are able to furnish a US government issued photo ID, or
  • They can be personally identified by library staff and can provide corroborating personal information.

Account information may not be given over the telephone unless the patron supplies their library card number and corroborating personal identifying information from their account.  Information on a library account may only be changed when the cardholder is present.

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HOLDS

If an item that you need is already checked out by another patron, you may place a hold on the item within our catalog. You need to log into your account, locate the item in the catalog and select the ‘Place a Hold’ button – you will want to select the branch at which you would like get the material. When your item is available for pick up you will be notified by email and you can collect your item at the Circulation Desk in Noel Wien Library or the Help Desk at North Pole Branch.  Patrons may have up to 10 holds per account at any one time.

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LOAN PERIODS

Patrons may have up to 75 items checked out on their library account at any given time.  There are some limits on types of items checked out.  Please refer to the chart below to learn more about loan periods:

Loan Period and Item Limits

LOAN PERIOD

ITEM LIMIT

28 Days —————————————-
—————–
Books75
New Books75
Book on Tape 20
Books on CD20
Playaways20
Music CDs20
DVDs, Non-fiction*10
VHS, Non-fiction10
7 Days —————————————–
——————
Video Games5
DVDs, Films*10
DVD, TV Series*10
VHS, Films10
Magazines7

 

 

 

 

 

 

 

 

 

 

 

 

 

 

*Combined total of 10 DVDs per account at any given time.

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CONFIDENTIALITY OF LIBRARY RECORDS

FNSB Libraries strive to protect the privacy of library patrons in accordance with Alaska Statute 40.25.140 Confidentiality of Library Records regardless of age.

Alaska Statute on Confidentiality of Library Records:

AS 40.25.140. Confidentiality of Library Records.

(a) Except as provided in (b) of this section, the names, addresses, or other personal identifying information of people who have used materials made available to the public by a library shall be kept confidential, except upon court order, and are not subject to inspection under AS 40.25.110 or 40.25.120. This section applies to libraries operated by the state, a municipality, or a public school, including the University of Alaska.
(b) Records of a public elementary or secondary school library identifying a minor child shall be made available on request to a parent or guardian of that child.

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NOEL WIEN PUBLIC LIBRARY: 1215 Cowles St, Fairbanks, AK 99701. (907) 459-1020.
Monday-Wednesday: 10AM-9PM. Thursday - Friday: 10AM-6PM. Saturday: 10AM-5PM. Sunday: CLOSED.

NORTH POLE BRANCH LIBRARY: 656 NPHS Boulevard, North Pole, AK 99705. (907) 488-6101.
Tuesday: 11AM-9PM. Wednesday-Friday: 11AM-6:00PM. Saturday: 11AM-5PM. [Closed on Sundays & Mondays.]

BOOKMOBILE, HOMEBOUND, & OUTREACH SERVICES: (907) 459-1031.

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