I. General Policy
The library encourages and welcomes volunteers 14 years of age and older. Volunteers contribute to the achievement of library goals and objectives, and work in all areas of the library including the North Pole Branch. However, due to the extensive amount of training required, and to issues of accountability, volunteers do not staff public service areas, nor do they work with confidential patron data. The library does not use volunteers in place of budgeted permanent positions, or to circumvent the hiring, or budgeting of permanent positions. The library may accept individuals who have been assigned to perform community service as volunteers. These individuals are prescreened, and must be non-violent, first time offenders who have not committed sexual offenses. Former library employees who have separated from the Borough with an “ineligible for rehire” status will not be accepted as volunteers.
II. Parental Consent
Volunteers under the age of 16 must have written permission from a parent or guardian.
III. Training and Supervision
A. Paid library personnel supervise volunteers. These supervisors train volunteers, mostly on a one-to-one basis.
B. Volunteers are expected to comply with established library policies and procedures.
IV. Volunteer Jobs
A. Volunteers perform a wide variety of tasks depending on the needs of the different areas of the library.
B. Most volunteer jobs can be done with minimal training.
V. Volunteer Coordinator
A. A professional staff member is assigned the duty of volunteer coordinator. This person manages the library’s volunteer program. Duties include assessing the need for volunteers in various areas, screening applicants, matching job requirements to individual skills and talents, and assuring volunteers receive adequate supervision and training.
B. The volunteer coordinator, along with the public services librarian, organizes recognition events, gifts, and activities for library volunteers